About the Hotline
Harvard University depends upon our employees to conduct business with integrity and in full compliance with laws, regulations, policies, and procedures. By working together and raising concerns when we have witnessed or experienced actual or potential violations that go against our community’s values, we can help to maintain a healthy and safe environment. In fact, voicing your concerns is a gift to the University.
The Purpose of the Hotline
Harvard University established the reporting hotline to enable you to report your concerns in an anonymous manner. The Hotline is an anonymous, toll-free, 24-hour-a-day resource for reporting concerns when speaking with a supervisor or other available resource is not considered to be a comfortable or viable option.
This hotline may be used by anyone including, but not limited to, students, faculty, postdocs, staff, patients, vendors, contractors and visitors, anywhere in the world.
The University will not tolerate retaliation against members of the University community for raising concerns in good faith.
Anonymous Reports
All reports, including anonymous reports, are managed by an independent, third-party provider, Navex. Harvard will never know your identity unless you choose to disclose it.
When reporting anonymously online through Navex’s reporting portal, Navex does not generate or maintain any internal connection logs with IP addresses, so no information linking a computer to the reporting website is available. A report from home or any other personal device connected to the internet will remain anonymous.
When reporting anonymously by phone, no call tracing or recording devices are ever used by Navex. A telephone representative will provide a written report of your concerns to Harvard. These reports have the same security and privacy measures applied to them during delivery as a report that is made online.
In all cases, your report will be kept confidential as much as practicable. However, absolute confidentiality cannot always be guaranteed in every situation. Legal requirements or the need to enforce Harvard policies may necessitate sharing information internally or externally. Any such disclosure will be limited to individuals who have a legitimate need to know the information.
Communications between the person making an anonymous report and Harvard staff are possible via the hotline system (Navex EthicsPoint), allowing reporters to maintain anonymity while exchanging important information.
It is important to note that there are times when reports made anonymously may limit the University’s ability to follow up on concerns. Anonymous reporters should plan to check their hotline report at regular intervals to respond to requests, view available resources and supports, and receive updates.